Our Commitment to Privacy

Challenger Center is a 501(c)(3) nonprofit education organization that develops and delivers K12 education programs. This Privacy Notice (“Notice”) describes how and why Challenger Center (“Challenger Center,” “we,” “our,” or “us”) collects, uses, and shares your personal information when you visit or use our website, located at https://www.challenger.org/ (the “Site”) and content, functionality, and services offered on or through the Site (the “Services”). If you do not agree with our policies and practices, do not use our Site or Services. By accessing our Site or Services or donating, you acknowledge the policies outlined here.

Updates to This Notice

We may revise this Notice from time to time. When we update our Notice we will take appropriate measures to inform you, consistent with the significance of the changes we make. If you do not agree with our changes, you should cease use of our Site and Services immediately.


We do not knowingly collect any personal information from individuals under 13 years of age. If you are under 13 years of age, do not provide any information about yourself on the Site.

Challenger Center will not knowingly display personal information about children under the age of 13 on this Site without first seeking parental consent. If you are a parent or guardian and you discover that your child under 13 years of age has provided personal information to us, then you may contact us at webmaster@challenger.org.

Personal Information We Collect

Depending on your interaction with the Site or Services, we may collect information from you directly or automatically, including when you:

  • access and browse our Site;
  • donate to Challenger Center;
  • download materials or purchase education programs;
  • volunteer with us;
  • partner with us;
  • complete a survey;
  • ign up for our newsletter; and
  • interact with us and provide personal information by any other means.

Information You Provide Us

You may provide us with your name, postal address, email address, telephone number, newsletter interests, and payment information including your, credit card number and other billing information. You may also provide additional information that can be used to personally identify you when you use our Services.

Information We Automatically Collect

When you visit the Site, or use our Services, we automatically collect certain information about your devices, including information about your web browser, IP address, time zone, your approximate location, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

Cookies and Similar Technologies

We use cookies (small, often encrypted, text files that are stored on your computer or mobile device) and similar technologies (“Cookies”) to provide Site and help collect data. This section explains how we use Cookies to collect information about the way you use our Site and how you can control them.

We automatically collect information from your devices using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Types of Cookies

We use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your device until you delete them). To make it easier for you to understand why we need them, the Cookies we use on our Site can be grouped into the following categories:

  • Strictly Necessary: These Cookies are necessary for the Site to work properly. They include any essential authentication and authorization Cookies for our Site.
  • Functionality: These Cookies enable technical performance and allow us to remember the choices you make while browsing our Site, including any preferences you set. They also include sign-in and authentication Cookies and IDs that enable you to return without additional sign-in.
  • Performance/Analytical: These Cookies allow us to collect certain information about how you navigate the Site and services running on your device. They help us understand which areas you use and what we can do to improve them.
  • Targeting: These Cookies are used to deliver relevant information related to our Site to an identified machine or other device (not a named or otherwise identifiable person), which has previously been used to visit our Site. Some of these types of Cookies on our Site are operated by third parties with our permission and are used to identify advertising sources that are effectively driving customers to our Site.

How to Control and Delete Cookies

Cookies can be controlled, blocked, or restricted through your web browser settings. Information on how to do this can be found in the Help section of your browser. All Cookies are browser-specific. Therefore, if you use multiple browsers or devices to access websites, you will need to manage your Cookie preferences across these environments.

Find out how to manage Cookies on popular browsers:

If you are using a mobile device to access the Site, you will need to refer to your instruction manual or other help/settings resource to find out how you can control Cookies on your device.  For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Please note: If you restrict, disable, or block any or all Cookies from your web browser or mobile or other device, the Site may not operate properly, and you may not have access to our services available through the Site. We shall not be liable for any impossibility to use the Site or degraded functioning thereof, where such are caused by your settings and choices regarding Cookies.

Third-Party Analytics Providers

We use Google Analytics and other third-party analytics providers (“Analytics Providers”) to collect information about how your use our Site. Analytics Providers use Cookies in order to collect demographic and interest-level information and usage information from users that visit the Site, including information about the pages where users enter and exit the Site and what pages users view on the Site, time spent, browser, operating system, and IP address. Analytics Providers use the information they collect from the Site and other websites to share with us and other website operators’ information about users including age range, gender, geographic regions, general interests, and details about devices used to visit the Site and other websites and purchase items.

For more information regarding Google’s use of cookies, collection, and use of information, see their privacy policy here: https://policies.google.com/privacy?hl=en The Google Analytics Opt-Out Browser Add-On is available at: https://tools.google.com/dlpage/gaoptout

Using Your Personal Information

We may use the information we collect from and about you on and through the Site for any of the following purposes:

  • to operate our business and provide the Site;
  • to manage our relationship with you and respond to your requests and inquiries;
  • to contact you and to communicate with you;
  • to notify you about important changes to our Site;
  • to review your Site usage and conduct business analytics;
  • to provide you with information and materials about our products and services;
  • to address problems with the Site;
  • to protect the security or integrity of our Site, our users, and our business;
  • to communicate with you regarding features offered on the Site;
  • to comply with legal obligations (in response to a subpoena or other legal process by a governmental entity or third party if otherwise required by law) and our internal policies; and/or
  • to personalize and improve our Site and your overall experience.

We may use the information we collect about you in other ways, which we will tell you about at the time we collect it or before we begin using it for those other purposes.

We may use aggregated or anonymized information for any lawful purpose, including, but not limited to analyzing trends, administering the Site, tracking users’ movements on the Site, and for management and improvement of the Site. We may also use this information to monitor aggregate metrics such as total number of visitors or features viewed, or to track engagement in any interactive portion of the Site.

Sharing Your Personal Information

We may share your personal information by disclosing it to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract.

We may share your information with third parties, including:

  • Business Partners;
  • Advertising networks to send you generalized and tailored marketing and advertising communications;
  • Service providers that help us operate our business (including information technology service providers, data analytics providers that help us understand how you use our Application and to improve our Application, cloud storage providers, and software providers);
  • Government entities and law enforcement in response to court orders, lawsuits, subpoenas, and government requests; and
  • Professional advisers (including our legal representatives, bankers, accountants, auditors, insurance brokers, etc.).

We do not sell or share your personal information with third parties unless we provide you with advance notice, such as within this Notice or at the point we collect the data from you. We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

We may also disclose your personal information as part of a corporate business transaction such as a merger or acquisition, divestiture, sale of company assets, or in the event of insolvency, bankruptcy, or receivership. In these cases, personal information could be transferred to third parties as a business asset.

Privacy Technology Practices

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

Data Retention

We retain your personal information for as long as we have a business relationship with you and as required by applicable law.

California’s Shine the Light Law

California Civil Code Section 1798.83 permits users of our Site who are California residents to request certain information regarding our disclosure of the information you provide through the Site to third parties for their direct marketing purposes. To make such a request, please contact us at webmaster@challenger.org.

“Do Not Track” Settings

Some browsers offer a “Do Not Track” privacy preference. Generally, when a user turns on the “Do Not Track” signal, their browser sends a message to websites requesting that the user not be tracked. Our Site currently does not respond to “Do Not Track” signals. 

Linked Sites

The Site contains links to other sites (“Linked Sites”). We have no control over and are not liable or responsible for the privacy practices, terms of use, or content of Linked Sites. The Linked Sites may collect Personal Information from you that is not subject to our control. The data collection practices of Linked Sites will be governed by that website’s privacy policy. Please review the privacy policies of any Linked Sites you may access.

Disclosure to Individuals Residing in the United Kingdom

Your Personal Data Rights

You have certain rights in relation to the personal data we hold about you. In connection with these rights, you may:

  • Right to Withdraw Consent – When we rely on your consent as a basis for processing your personal information, you can withdraw this consent at any time. The withdrawal of the consent shall not affect the lawfulness of the processing that took place based on your consent before its withdrawal;
  • Right of Access – Request access to your personal information and obtain a copy of it;
  • Right to Data Portability – Obtain your personal information in a structured, commonly used, and machine-readable format and request us to transmit it directly to another company in case your personal information is processed based on your prior consent, or required for the performance of a contract;
  • Right to Rectification – Have your personal data corrected when it is inaccurate or incomplete;
  • Right to Object to processing – Object on grounds relating to your particular situation to our processing of your personal information based on our legitimate business interest, including profiling, and to the sending of marketing communications;
  • Right to Erasure – Have your personal data erased, including any links to, copy, or replication of such information, in certain circumstances, such as where we no longer need it or if you withdraw your consent (where applicable); and
  • Right to Restriction of Processing – Obtain the restriction of the processing while we are processing your request or challenge the accuracy of your personal information or the lawfulness of the processing of your personal information and our legitimate interests to process this information, or if you need the personal information for litigation purposes.

You may exercise these rights free of charge by contacting us at privacy@challenger.org.  However, subject to the applicable law, we may charge a reasonable fee or refuse to act on a request if it is manifestly unfounded or excessive; for example, if the same request is made repetitively. In some situations, we may refuse to act or impose limitations on the information disclosed if, for instance, the disclosure is likely to adversely affect the rights and freedoms of others, prejudice the execution or enforcement of the law, or interfere with pending or future litigation.

International Data Transfers

Please be aware that the Site and all associated systems are housed on servers in the United States. If you are located outside of the United States, information we collect are processed and stored in the United States, which may not offer the same level of privacy protection as the UK. By using the Site and providing information to us, you consent to the transfer to and processing of the information in the United States.

How to Complain

You have the right to lodge a complaint about our processing of your personal information with the Information Commissioner’s Office (“ICO”), which is the Supervisory Authority in the UK. The ICO address:

Information Commissioner’s Office
Wycliffe House
Water Lane

The ICO Helpline:  0303 123 1113

ICO website: https://www.ico.org.uk

Disclosure to Individuals Residing in Australia

Access to Personal Information

You are in control of any personal information you provide to us. If at any time, you would like to access, review, correct, and/or delete the personal information we have about you, you can let us know via the contact details listed below. Please allow 30 days for this request to be processed.

Your personal information may be stored in different locations depending upon the reason for which you originally submitted the information. If you make an inquiry in relation to your personal information, the more information you can provide us about when you originally submitted your personal information, the quicker we will be able to retrieve your personal information.

If requested, all reasonable steps to delete personal information will be made, except where it is required for legal reasons. Deletion of information may result in us being unable to facilitate or provide you with information about certain transactions (including the uploading of, access to, and receipt of, content on our Site, including donation and volunteer history), other content, services or product information, upcoming event information, and/or provide certain content, products or services.

We are not responsible for removing your personal information from the lists of any third party who has previously been provided your information in accordance with this privacy policy.

How to Complain

If you do not receive a satisfactory response from us to your query, problem, or complaint, you may refer your query, problem, or complaint to the Office of the Australian Information Commissioner via the contact details listed at https://www.oaic.gov.au/about-us/contact-us/.

Contact Us

If you have data protection questions or questions about this Notice, you can reach us via email at privacy@challenger.org, by telephone using 202-827-1580, or by writing to us at:

Challenger Center
Attention: Data Privacy
750 First Street NE, Suite 1050
Washington, DC 20002